Unless otherwise specified on our website or in the terms
below, Cheetah Deals will accept product exchange or return for refund within
30 days of the receipt of shipment.
To schedule a return and obtain a return authorization number, contact Customer
Support, at 800-842-6442, option 5, or visit http://support.senecadata.com/refurb/.
Please have a copy of your Cheetah Deals receipt available when you contact
support. Once Support receives your returned system, your money will be
promptly refunded. Returns without a return authorization number will not
Support hours are: Monday - Friday 9:30AM-6:00PM EST
Refurbished computers purchased from cheethahdeals.com may be returned
for a refund within 30 days of receipt of shipment.
Software Product Key Codes (PKCs) and product DVDs are not returnable
once their packaging or wrapping has been opened. Defective items may be
exchanged for the same item with 14 days of receipt of shipment.